NAME OF SELLER
ADDRESS OF SELLER
570-120 Gionmachi, Minamigawa, Higashiyama Ward, Kyoto, 6050074 Japan
Indicated on each product (tax included)
COSTS OTHER THAN THE PRODUCT PRICE
Consumption tax, shipping charges
Various credit cards (Visa, MasterCard, American Express, JCB), Shop Pay, Apple Pay, Google Pay
PAYMENT PERIOD AND METHOD
The payment period and method will vary depending on the closing date of your credit card and the details of your contract. Please check with your credit card company.
Products are usually shipped within 1 to 5 business days after order confirmation. However, please note that it may take up to two weeks to ship your order during our company holidays and year-end and New Year holidays. In the unlikely event that we are unable to deliver your order, our customer support team will contact you.
RETURNS AND EXCHANGES
We will accept returns and exchanges only if the product is damaged, defective, or misdelivered upon arrival. In this case, the purchaser must notify us by the method specified by us within 7 days of the arrival of the product, and we will replace the product with a good one or refund the purchase price. The Company will replace the product with a good one or refund the purchase price. The Company will bear the shipping costs for returning and resending the product. We will not accept any returns for the convenience of the customer.